Rental Policy

• If there is a problem or defect with your items, please notify an event specialist within 4 hours of delivery.
• Delivery and pickup are available on all rentals. Delivery and pickup will be charged as a separate fee.
• Any additions to an order must be done at least 2 days prior to the delivery date and are subject to availability.
• Our showroom hours are M-F, 9:00 - 5:00. Saturdays are by appointment only.
• Customer pickup hours are Monday through Friday, 8:30 am to 4:00 pm.
• Customer pickup location: 6915 Morrison Place, Cincinnati, OH 45243.
• We would be happy to accommodate a meeting that better fits your schedule. Please call us to schedule.
• We accept Visa, Mastercard, Discover, and American Express.
• All food service items must be returned clean, or a 40% cleaning charge will be levied.  
• All linens must be shaken out before returning. We charge for wax removal on linens, as well as for any other damage done.
• Unused items may not be returned for credit after leaving Camargo Events.
• All rental rates that are quoted are for a 1-day event.
• For event emergencies that occur after hours, please call (513) 271-6510 and leave a detailed message. We will return your call as soon as possible.