Rental Policy

• If there is a problem or defect with your items, please notify an event specialist within 4 hours of delivery.
• Delivery and pickup are available on all rentals. Delivery and pickup will be charged as a separate fee.
• Any additions to an order must be done at least 2 days prior to the delivery date and are subject to availability.
• Our showroom and customer pickup hours are Monday through Friday, 9:00 am to 5:00 pm.  
• We would be happy to accommodate a meeting that better fits your schedule. Please call us to schedule.
• We accept Visa, Mastercard, Discover, and American Express.
• All food service items must be returned clean, or a 40% cleaning charge will be levied.  
• All linens must be shaken out before returning. We charge for wax removal on linens, as well as for any other damage done.
• Unused items may not be returned for credit after leaving Camargo Events.
• All rental rates that are quoted are for a 1-day event.
• For event emergencies that occur after hours, please call (513) 271-6510 and press 9.  Leave a detailed message and an event specialist will return your call as soon as possible.