Rental Policy

If there is a problem or defect with your items, please notify an event specialist within 4 hours of delivery.
Delivery and pickup are available on all rentals. Delivery and pickup will be charged as a separate fee depending on zip code.
Delivery and pickup schedules are made at the beginning of every day. To inquire about your delivery or pickup time, please call the day of.
Any additions to an order must be done at least 2 days prior to the delivery date and are subject to availability.
Our showroom and customer pickup hours are Monday through Friday, 9:00 am to 5:00 pm. Weekend hours are Saturday from 9:00 am to 12:00 pm.
For an after hour service, please speak with an event specialist to schedule a meeting.
We accept Visa, Mastercard, Discover, and American Express.
The customer is responsible for any missing or stolen items after the rejection of the damage waiver.
All food service items must be returned clean, or a 40% cleaning charge will be levied.
All linens must be shaken out before returning. We charge for wax removal on linens, as well as for any other damage done.
Unused items may not be returned for credit after leaving Camargo Events.
All rental rates that are quoted are for a 1-day event.
For event emergencies that occur after hours, please call (513) 271-6510 and press 9. Leave a detailed message and an event specialist will return your call as soon as possible.